Medicare Part D

If you have questions or need help with your health care, please call our Customer Service Department at 1-877-412-2734 (toll free) 24 hours a day/7 days a week. Members with hearing or speech impairments can call our TDD/TTY line at 1-800-735-2929. We also provide interpreter services at no cost to our members. We have staff who speak your language.

What is Medicare Part D?

Medicare Part D coverage is a federal program that helps pay for prescription medication. Under OneCare (HMO SNP), your pharmacy benefits are covered. OneCare benefits include no co-payments on generic drugs and no co-payments on brand-name drugs until your total yearly drug costs reach $2,000.

Formularies and Drug Information

A formulary is a list of covered drugs under OneCare. OneCare will generally cover the costs of drugs listed in our formulary as long as the drug is medically necessary, the prescription is filled at a OneCare network pharmacy and other plan rules are followed.

Can the Formulary change?

Generally, if you are taking a drug on our formulary that was covered at the beginning of the year, we will not discontinue or reduce coverage of the drug during the coverage year except when a new, less expensive generic drug becomes available or when new adverse information about the safety or effectiveness of a drug is released. Other types of formulary changes, such as removing a drug from our formulary, will not affect members who are currently taking the drug. It will remain available at the same cost-sharing for those members taking it for the remainder of the coverage year. We feel it is important that you have continued access for the remainder of the coverage year to the formulary drugs that were available when you chose our plan, except for cases in which you can save additional money or we can ensure your safety.

If we remove drugs from our formulary, add prior authorization, quantity limits and/or step therapy restrictions on a drug we must notify affected members of the change at least 60 days before the change becomes effective, or at the time the member requests a refill of the drug, at which time the member will receive a 60-day supply of the drug. If the Food and Drug Administration deems a drug on our formulary to be unsafe or the drug’s manufacturer removes the drug from the market, we will immediately remove the drug from our formulary and provide notice to members who take the drug. To get updated information about the drugs covered by OneCare, please visit our Website www.caloptima.org or call Customer Service.

Prescription Drugs Transition And Exceptions

New members to OneCare may be taking drugs not on our formulary or subject to certain restrictions. Members should talk to their Primary Care Provider (PCP) to decide if they can switch to an appropriate drug we cover or request an exception. Current OneCare members may also request an exception if their PCP prescribes a drug not covered.

Medicare Prescription Drug Coverage and Your Rights

OneCare members have rights under Medicare to file a grievance or an appeal. Also, members with limited income and resources may qualify for assistance to help pay for prescription drugs.

Date Revised September 8, 2011

H5433_08244 Pending CMS Approval. OneCare (HMO SNP) is a Medicare approved HMO.


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