CalOptima TechAssist Program (COTAP)

About the program

The CalOptima TechAssist Program (COTAP) offers no-cost, unbiased, technical assistance and support throughout the electronic health records (EHR) implementation process.

CalOptima provides no-cost technical assistance to eligible providers through funds awarded to us from intergovernmental transfers and the California Department of Health Care Services (DHCS).

Technical assistance services

We offer Orange County providers technical assistance and guidance to:

Participate in the Medicare and Medi-Cal EHR Incentive Programs
Conduct a practice readiness assessment
Plan an EHR implementation approach
Select or upgrade to a certified EHR technology system
Attest to demonstrating meaningful use of EHR
Participate in health information exchange (HIE)
Improve workflows that help continue quality improvement
Access resources for improving care with clinical decision support

Eligibility requirements

Technical assistance services are available to providers who meet the eligibility requirements of the CTAP.

California Technical Assistance Program (CTAP)

There are two basic eligibility requirements for the CTAP:

Minimum of 30 percent Medi-Cal patient volume (20 percent for pediatricians) during a 90-day period in the previous calendar year.
Contracted through CalOptima Direct (COD), the CalOptima Community Network (CCN), or through a private health network affiliate for Medi-Cal.

Target groups:

Physicians (MDs and DOs)
Physician Assistants (PAs)
Nurse Practitioners (NPs)
Dentists (DDS or DMDs)
Optometrists (ODs)
Certified Nurse Midwives (CNMs)

Useful documents for CTAP

Overview of CTAP Description and review.

Patient volume worksheet Use this form to enroll additional providers at your practice.

Health information exchange Securely share medical information by participating in a HIE.

Group eligible professional technical assistance acknowledgement Use this form to confirm receipt of CTAP services for your practice.

Individual eligible professional technical assistance acknowledgement for solo practitioners Use this form to confirm receipt of CTAP services for your practice.

CalOptima specialist program (COSP)

Any specialty care providers contracted with CalOptima Direct (COD) or the CalOptima Community Network (CCN) may participate in the CalOptima specialist program.

Target groups:

Specialty care providers

To find out if you qualify for the CTAP or the COSP:

855-241-1145
techassist@caloptima.org

Medicare and Medicaid EHR incentive programs

Providers who participate in COTAP may be eligible and receive hands-on support to qualify for incentive payments totaling $44,000 through the Medicare EHR Incentive Program or $63,750 through the Medicaid EHR Incentive Program.

To qualify for EHR incentive payments, providers must:

Register for the Medicare and Medicaid EHR Incentive Programs
Use certified EHR technology
Successfully attest to meeting meaningful use

Useful links

California Department of Health Care Services EHR Incentive Program Follow this link to view the DHCS Electronic Health Record Incentive Program

CMS EHR incentive programs Follow this link to view the CMS Electronic Health Record Incentive Program

COTAP service providers

COTAP service providers are highly-qualified health care consulting organizations that have undergone a rigorous review and selection process. CalOptima has contracted with these service providers for their extensive experience in serving the health information technology needs of clinics, federally qualified health centers, small practices and solo practitioners.

E2O Health

Use this link to view on-the-ground, start-to-finish support services furnished by COTAP, along with a list of current service providers.

Providers and other health care professionals with questions regarding Medi-Cal, OneCare Connect, OneCare or PACE can call the Provider Relations department at 714-246-8600 or email providerservices@caloptima.org
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