OneCare Connect

Your Rights

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How to report and solve problems If you have concerns about your health care services, you have the right to file a complaint (grievance) or appeal.

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Your rights and responsibilities As a OneCare Connect member, you have rights and responsibilities.

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Your right to privacy Download PDF Icon View CalOptima’s Notice of Privacy Practices

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Other important documents Language assistance, Notice of Nondiscrimination and other helpful information.

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Report fraud and abuse Call our Compliance and Ethics Hotline at 1-877-837-4417 or report it using our form. You do not have to give your name to report fraudulent activity.

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To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H8016_20WEB001_2020_A Accepted 9/29/19

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