CalOptima Care Network (CCN) Provider Resource Guide

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If you have questions or need assistance, call our Provider Relations Department at:

1-714-246-8600

Monday through Friday from 8 a.m. to 4 p.m. Pacific Time

About the Resource Guide

Thank you for your interest and participation in CalOptima Care Network (CCN). We look forward to working with each provider and his or her staff to provide our members with high quality, cost-effective care.

This CalOptima Care Network (CCN) Provider Resource Guide for primary care providers and specialists provides information that is important for provider office staff to conduct everyday operations. The guidelines provided in this Provider Resource Guide are not all inclusive. For more detailed information and/or to obtain applicable forms and attachments, please see CalOptima’s Medi-Cal Provider Manual.

NOTICE: This resource guide provides generalized information relative to the provision of health care goods and services to CalOptima Members. For detailed information on requirements, please refer to the applicable CalOptima Policies and Procedures. In the event of a conflict between the contents of CalOptima’s Provider Manuals, this Resource Guide, and CalOptima’s Policies and Procedures, the Policies and Procedures shall govern.

For more information about how to participate in CalOptima’s Medi-Cal program, providers can call CalOptima’s Provider Resource Line at 1-714-246-8600.

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