If you have questions or need assistance, call our Provider Relations Department at:
Monday through Friday from 8 a.m. to 4 p.m. Pacific Time
The new CMS 1500 Form (version 02/12) is the required format for submitting paper claims to CalOptima effective June 1, 2014.
Effective June 1,2014, all claim submissions for dual eligible Medicare and Medi-Cal crossover claims should be sent to: CalOptima, P.O. Box 11070, Orange, CA 92856. For claim status, please contact Customer Service at CalOptima at 1-714-246-8885.
CalOptima announces the launch of our new and improved web portal, CalOptima Link. Effective May 1, 2012, Provider Online Tools (POLT) will no longer be available.
If you are a provider or other health care professional and have a question regarding the Medi-Cal, Healthy Families Program or OneCare (HMO SNP), please call our Provider Relations Department at 1-714-246-8600.
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