Getting Started

Welcome to CalOptima Medi-Cal

2022 Change to Medi-Cal Pharmacy Benefit

On January 1, 2022, the Department of Health Care Services (DHCS) will change your pharmacy benefit. Your prescription medications will be covered by “Medi-Cal Rx.” DHCS is working with a new contractor (Magellan) to provide Medi-Cal Rx services.

This does not change your Medi-Cal eligibility or benefits. Starting on January 1, 2022 you will get your Medi-Cal covered prescriptions through Medi-Cal Rx instead of CalOptima.

For assistance, call the Medi-Cal Rx Customer Service Center at 1-800-977-2273 (TTY 711), 24 hours a day, 7 days a week, 365 days a year.

Press or say 1 for member support. Press or say 7 if you are a TTY caller.

Medi-Cal — also known as Medicaid — is a public health insurance program for low-income people offered by the state. It covers families with children, seniors, persons with disabilities, foster care children, pregnant women, and low-income people with specific diseases.

CalOptima provides health care coverage for Orange County residents who are eligible for full Medi-Cal. Once enrolled, we will work with you to find the right health care providers to meet your needs. We also have many special programs to help you maintain your health.

Learn how to enroll Find out if you are eligible for Medi-Cal and how to apply.

Learn about covered benefits See a summary of the benefits for CalOptima Medi-Cal.

Read frequently asked questions See answers to many common questions about CalOptima and Medi-Cal.

New members start here Find out the 4 things you need to do right away.

Learn About Whole-Child Model The WCM program combines your child’s Medi-Cal and CCS benefits under CalOptima.

Contact Medi-Cal Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-888-587-8088 Toll-free
711 TTY
We speak your language
Get interpreter services

New Medi-Cal Members

New member orientation schedule
Come to a meeting to learn about your new benefits
Frequently asked questions
Get quick answers to common questions about Medi-Cal

Pharmacy

About the Medi-Cal pharmacy program
Learn about your drug benefits

Forms and Documents

Common Medi-Cal forms
Authorizations, requests and more
Other important documents
Language assistance, Notice of Nondiscrimination and other helpful information.

Materials available on this website in PDF format may require the free Adobe Reader to view. To download Adobe Reader for free from the Adobe website, click here.