As part of California Advancing and Innovating Medi-Cal (CalAIM), Community Supports are services that can help you with more than just your basic health needs. You may qualify for Community Supports based on eligibility criteria. Services address:
Members and their families can learn more about and self-refer to Community Supports by accessing the flyers and forms below.
Helps members establish a basic household with funding for one-time costs, like a security deposit, setup fees/deposits for utilities, one-time cleaning, furniture and/or other goods.
Provides members who do not have a residence and who have high medical or behavioral health needs with the opportunity to continue their medical/ psychiatric/substance use disorder recovery immediately after exiting an inpatient hospital, residential substance use disorder treatment or recovery facility, residential mental health treatment facility, correctional facility, nursing facility, or recuperative care.
Allows members to live in the community and avoid further institutionalization.
Enhanced Care Management (ECM) is a new statewide Medi-Cal benefit available to select populations of focus that addresses the clinical and non-clinical needs of the highest-utilizing members through intensive coordination of health and health-related services. ECM meets members wherever they are—on the street, in a shelter, in their doctor's office or at home. Members have a single lead care manager who will coordinate care and services among the physical, behavioral, dental, developmental and social services delivery systems, making it easier for them to get the right care at the right time.
Members and their families may self-refer to ECM by using the form below.
Participation in ECM is voluntary. If you would like to stop ECM at any time, please let your ECM provider know or call CalOptima Health Customer Service at 888-587-8088 (TTY 711) Monday through Friday, from 8 a.m. to 5:30 p.m.
If you would like to change ECM provider and/or Lead Care Manager at any time, please call CalOptima Health Customer Service at 888-587-8088 (TTY 711) Monday through Friday, from 8 a.m. to 5:30 p.m.
A Community Health Worker (CHW) helps people stay healthy and get the care they need. CHWs provide preventive health services to:
CHWs might have a variety of job titles, such as:
CHWs can provide one-on-one or group support in different ways:
CHWs can provide one-on-one or group support in different ways. (Note: if you are in the Enhanced Care Management (ECM) program, you cannot get CHW services at the same time. However, CHWs may be part of your ECM Care Team.)
CHWs support your health and address barriers to physical and mental health care by providing information or instruction on health topics.
CHWs provide information, training, referrals or support to help you access health care, understand the health care delivery system or engage in your own care. They can help you:
CHWs can also:
CHWs support you if you’re at risk of a health problem, injury, or violence. They can also provide peer support when needed.
Search our network to find a trusted provider that meets your health care needs.
See the benefits and services our Medi-Cal program offers.
Read about our integrated behavioral health services to support your mental wellness.
Learn about our other programs and services offered to our Medi-Cal members.
In accordance with Orange County HMIS Policies and Procedures, participating agencies must post the Privacy Notice on their website. OC HMIS Privacy notices are available below in English, Spanish, and Vietnamese. They can also be accessed via the OC HMIS Website
05-2025 Privacy Notice - English
05-2025 Privacy Notice English - Spanish
05-2025 Privacy Notice English - Vietnamese