Provider Communication

Learn more about the Covid-19 vaccine in Orange County

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Provider Alert 

Medi-Cal and COVID-19 Vaccine Q & A

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Provider Alert 

Urgent Volunteers Needed

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Provider Alert 

COVID-19 Vaccines FAQ

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Provider Alert 

Virtual Care Innovation Network Center for Care Innovations

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Provider Alert 

Prior Authorization Guidance Due to COVID-19 (Revised)

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Provider Alert 

Orange County COVID-19 Testing Sites Available To CCN Providers (Updated February 23, 2021)

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Provider Alert 

A toolkit containing numerous helpful resources and messaging designed to assist providers with increasing member vaccination rates.

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Vaccination During COVID Toolkit for Providers (#DontWaitVaccinate) 

Supporting Family Caregivers of Older Adults through Times of Stress and Isolation: A Panel Discussion

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Provider Alert 

CCN Prior Authorization Extension Due to COVID-19

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Provider Alert 

Distribution of CARES Act Provider Relief Funds

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Provider Alert 

Peer Sharing Webinar

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Provider Alert 

Case and Contact Investigation Team (CCI) - How it Works

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OC HCA Case Investigation and Contact Tracing 

Join us for this Webinar Series Addressing Complex Diabetes Management in the Primary Care Setting

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ECHO Diabetes in the Time of COVID-19 

Requirements and Procedures for Emergency Medi-Cal Provider Enrollment and CCS Paneling

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Provider Alert 

Orange County COVID-19 Testing Recommendations, Testing Supplies, PPE Resources and Testing Locations as of April 28, 2020

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Provider Alert 

Authorization Requirements and Waivers During COVID-19

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Provider Alert 

Medicare Advantage and Part D Plans: CMS Flexibilities to Fight COVID-19

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Provider Alert 

View the monthly Provider Fax Blast

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Provider Update April 2020 - COVID-19 Edition 

Navigating Stress Management with Kids

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California Surgeon General’s Playbook 

Guidance will aid clinicians in various healthcare settings to prevent and mitigate the spread

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CMS Issues New Wave of Infection Control Guidance 

Emotional Well-Being During the COVID-19 Crisis for Health Care Providers Webinar Series

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Provider Alert 

Non-Emergent, Elective Medical Services and Treatment Recommendations

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Provider Alert 

Reminder of Flexibilities for Notice Delivery for Beneficiaries Receiving Institutional Care

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Provider Alert 

CHOC Children’s 24/7 COVID-19 Nurse Advise Line

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Provider Alert 

CMS Regulatory Changes to Help U.S. Health Care System Address COVID-19 Patient Surge

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Provider Alert 

Fairview Developmental Center Selected as Alternative Care Site to Fight COVID-19, Creating Medical Surge Capacity in Orange County

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Provider Alert 

CMS and HHS COVID-19 Health Care Fraud Alert

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Provider Alert 

Guidance Relating to Non-Discrimination in Medical Treatment for COVID-19

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Provider Alert 

Thursday, April 2, 2020 from 12–1 p.m.
Online via Zoom
Click Here to register

CalOptima acknowledges this is a difficult time for everyone, especially those of you who are serving members in your offices, in the hospital or through telehealth. While providers and health care workers often accept increased risk of infection as part of their chosen profession, they also must manage their own concerns about personal impact, such as preventing family transmission. To learn more about how health care providers can reduce personal stress, please join us to learn from experts in the UCSF lunchtime webinar, Emotional Resilience During the COVID-19 Crisis: Practices for Health Care Providers.

“In an emergency, what treatment is given by ear? Words of Comfort.” - Abraham Verghese, MD Professor for the Theory and Practice of Medicine at Stanford University Medical School and Senior Associate Chair of the Department of Internal Medicine.

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Provider Alert 

New ICD-10 and HCPCS Codes Related to COVID-19

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Provider Alert 

CMS Partial Approval of California's 1135 Waiver Requests

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Provider Alert 

Access and Availability Reminder

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Provider Alert 

CalOptima Guidance for Behavioral Health Treatment (BHT) in response to COVID-19 pandemic.

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From the U.S. Department of Health and Human Services Office for Civil Rights.

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FAQs on Telehealth and HIPAA during the COVID-19 nationwide public health emergency 

Testing for COVID-19 is rapidly expanding, and CalOptima would like to make our contracted, community-based providers aware of the status of testing in Orange County.

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Coronavirus Disease 2019 (COVID-19) Testing and Coding 

CalOptima is furnishing these FAQs to address providers’ and health networks’ (HNs’) questions about providing telehealth services to CalOptima members to reduce potential exposure to COVID-19.

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COVID-19 Frequently Asked Questions (FAQ) - Telehealth Services 
Updated March 24, 2020

What should you do when you identify a CalOptima member who needs testing for Coronavirus Disease 2019 (COVID-19)?

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Provider Alert 

To ensure members have access to chronic medications in the event of a local Coronavirus Disease 2019 outbreak or quarantine, CalOptima is allowing early prescription refills of 90-day supplies.

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Early Refills of Chronic Medications