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Get Covered and Stay Covered! Currently, anyone can apply for full-scope Medi-Cal, regardless of immigration status. Starting January 1, 2026, some adults, ages 19 years and older who do not have satisfactory immigration status, will no longer be eligible to enroll in full-scope Medi-Cal. Learn how to apply today before the Medi-Cal enrollment freeze begins.
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Contact CalOptima Health

Call Us

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Members (toll-free)

Medi-Cal Customer Service Department

1-888-587-8088

OneCare Customer Service Department 

1-877-412-2734

Behavioral Health Line

1-855-877-3885

711 TTY

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Business

General

1-714-246-8400 

Claims

1-714-246-8600

Provider Resource Line

1-714-246-8600

711 TTY

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PACE Members and Business

PACE Customer Service Department

1-714-468-1100 

PACE Enrollment Line

1-844-999-PACE (1-844-999-7223

1-714-468-1063 TTY

Plan Your Visit

Entrance of CalOptima Health building, featuring a large sign, glass doors, and concrete walls with greenery at the entrance.

Customer Service

Our Address

CalOptima Health
500 City Parkway West
Orange, CA 92868

Hours

8 a.m. to 5 p.m., Monday through Friday except for certain holidays

Parking

Our members and other visitors may park in designated “Visitor” spots or any unmarked spot in the CalOptima Health building parking lot off City Parkway West.

Entrance of CalOptima Health building with large glass panels, steps, and a prominent sign displaying "505 CalOptima Health."

Corporate Office

Our Address

CalOptima Health
505 City Parkway West
Orange, CA 92868

Hours

8 a.m. to 5 p.m., Monday through Friday, except for certain holidays

Parking

Our members and other visitors may park in designated “Visitor” spots or any unmarked spot in the CalOptima Health building parking lot off City Parkway West.

PACE Activity Room

PACE

Our Address

CalOptima Health PACE Center
13300 Garden Grove Blvd.
Garden Grove, CA 92843

Hours

8 a.m. to 4:30 p.m., Monday through Friday, except for certain holidays

Parking

Visitors may park in designated “Visitor” spots or any unmarked spot.

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