OneCare Connect
Language assistance We speak your language. You can get interpreter services, including American Sign Language, at no cost to you for all your health care needs. You do not need to ask friends or family members to interpret for you.
Notice of privacy practices CalOptima is required by state and federal law to protect your health information. Learn about how we keep your personal information private, along with how and when we might share it with others.
Notice of nondiscrimination Discrimination is against the law. CalOptima follows federal civil rights laws, and does not discriminate, exclude people, or treat them differently because of race, color, national origin, age, disability, or sex.
Annual notices newsletters Read the notices we mail to you at the end of each year.
CalOptima Standards of Access to Care — 2019 A brief description of the access standards for CalOptima OneCare Connect Cal MediConnect Plan (Medicare-Medicaid Plan) members.
Best available evidence policy Read the policy by the Centers for Medicare & Medicaid Services.
To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.H8016_22WEB001_2022_A (Accepted 9/25/2021) Disclaimers
Discrimination is against the law. CalOptima follows federal civil rights laws, and does not discriminate, exclude people, or treat them differently because of race, color, national origin, age, disability, or sex.