OneCare (HMO D-SNP)

Over-the-Counter (OTC) Benefits

Do you want to order OTC items?

As a member of OneCare (HMO D-SNP), a Medicare Medi-Cal Plan, you have a benefit that allows you to order from hundreds of OTC products that you may need. The items you choose will be mailed directly to your home. You will get an OTC catalog listing the many products available.

You can order in 4 easy ways

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By Mobile App

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By Phone

Icon - Mail

By Mail

*By clicking the link to caloptima.conveyotcsolutions.com you will be leaving the official CalOptima Health website. The policies that apply to the official CalOptima Health website may not be the same as the terms of use for other websites. CalOptima Health does not operate or control the linked website and is not responsible for its operation or content.

**The mobile application is available for Apple and Android mobile phones. There is no charge to download or use the app. Internet access is required. Data rates may apply.

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2024 Over-the-Counter (OTC) Catalog and Ordering Instructions Download PDF Icon Download the catalog. Learn how to order OTC products online, by mobile app, by phone or by mail.

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To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_24WEB001_2024_A (Accepted 9/19/2023)

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