Health and Wellness

Member Health Rewards Program

COVID-19 Vaccine Member Health Rewards

If you received your COVID-19 vaccine, please be patient as there may be delays in confirming your vaccination and mailing your gift card(s) for the COVID-19 Vaccine Member Health Rewards program. If you received a vaccine that requires 2 doses, you may receive your gift card for the 1st and 2nd doses at different times. Thank you for your patience.

Frequently Asked Questions

1. Are you eligible for the COVID-19 vaccine member health reward?

CalOptima members 12 years of age or older are eligible to receive a $25 gift card for each COVID-19 vaccine dose received or a $25 gift card if you get the single-dose vaccine. Members younger than 12 years of age can participate once the vaccine is approved for children 11 years and younger. Please note that you must be eligible on the date of service to receive the gift card(s). Members in long-term care (LTC), the PACE program or those in Kaiser are not eligible for the COVID-19 vaccine member health reward program.

2. How can you get your health reward?

Members do not need to submit anything to CalOptima. Gift cards will be sent after CalOptima confirms through the California Immunization Registry that you received your COVID-19 vaccine. We will send your gift card to the mailing address that CalOptima has on file for you. To make sure we have the correct address on file, please login to the CalOptima Member Portal or create an account. You can also call Customer Service to update your mailing address.

3. When will you receive your health reward?

Due to the large volume of members participating in the COVID-19 vaccine health reward program, the delivery of your gift card(s) may be delayed.

4. What if your gift card is lost or stolen?

CalOptima is not responsible for lost or stolen gift cards. Gift cards will not be reissued. Please make sure that the mailing address that CalOptima has on file for you is correct.

5. Is there anything else you should know about the COVID-19 vaccine health reward program?

The gift cards cannot be used to purchase alcohol, tobacco or firearms. The gift card(s) have no cash value. Gift cards are available while supplies last. This health reward may be discontinued at any time without notice. CalOptima complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

For questions about the COVID-19 vaccine member health reward program, contact us 24 hours a day, 7 days a week (TTY 711). We have staff who speak your language.

  • Medi-Cal Customer Service toll-free at 1-888-587-8088.
  • OneCare Connect Customer Service toll-free at 1-855-705-8823.
  • OneCare Customer Service toll-free at 1-877-412-2734.
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