Are you having a mental health crisis? Call or text 988 to reach the suicide and crisis lifeline.

Behavioral Health Services

Our CalOptima Health Covered plans offer behavioral health services to help you lead a balanced and fulfilling life.

BEHAVIORAL HEALTH sERVICES

What Is Behavioral Health?

Behavioral health services support your mental well-being so you can lead a balanced and fulfilling life. As a CalOptima Health Covered plan member, you have access to Mental Health Services; Behavioral Health Treatment (BHT), including Applied Behavior Analysis (ABA); and Substance Use Disorder Services. No matter what you’re struggling with, we’re here to support you, so you can flourish.

Get Integrated Behavioral Health Services to Set Your Mind at Ease

Your peace of mind matters. Our broad behavioral health services make sure your needs are met. We’ll link you to a network of behavioral health providers for the service you are looking for, so you can get the care you need.

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Let’s Talk About How We Can Help

Call our team, find a provider near you or book a telehealth appointment — we offer many ways for you to get support for your mental well-being.

For support, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

The 988 Lifeline

The 988 Lifeline provides no-cost, 24/7 support for those in crisis. Call or text 988.

If You are Having a Life-Threatening Emergency

Call 911 or go to the nearest emergency room.

Call Us

Call Our Behavioral Health Team

For more information about our services or help with mental or behavioral health care, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

Search for a Provider

Look for a Provider Near You

Use our provider search tool to find a behavioral health provider close to where you are.

Find a Provider

Book an Appointment with TeleMed2U

Meet Virtually With TeleMed2U

Getting support for your mental wellness is simpler than ever with TeleMed2U. Book a confidential video or phone call with a TeleMed2U licensed behavioral health provider from the comfort of your home.

Log in to the Member Portal: If you have trouble logging in, call CalOptima Health Customer Service toll-free at 1-888-587-8088 (TTY 711), Monday through Friday, from 8 a.m. to 5:30 p.m. for help.
On the Member Portal homepage: Select Services and choose Behavioral Health Virtual Visits from the drop-down menu at the top right of the page. This page has more information on TeleMed2U.
Book an appointment: Click Make an Appointment to go to the TeleMed2U website, then choose Book an Appointment and fill out the appointment form. If you have questions or need help with completing the form, please call TeleMed2U at 1-562-268-0955 or toll-free at 1-844-585-9210.

Every mental health journey is unique. We create tailored treatment plans that meet each patient's unique needs and goals. Our focus on individualized care and achieving overall wellness consistently drives better patient outcomes.

We accept:

Patients aged 5+ for psychiatry
Patients aged 13+ for therapy

Some of the common conditions we successfully treat through telehealth are:

Depression and bipolar disorder
Personality disorders
Anxiety disorders
Post-traumatic stress disorder (PTSD)
Attention deficit disorder (ADD) and attention deficit hyperactivity disorder (ADHD)

Visit Member Portal

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Support for Mental Wellness

CalOptima Health offers the following services, but not limited to the following, to support mental wellness.

For support, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

Outpatient

Outpatient Services

Counseling and Therapy Services

Find the support you need with outpatient psychotherapy for individuals, families and groups to help you handle life’s challenges and boost your mental well-being.

Mental Health Evaluations and Assessments

Know your mental health needs through an evaluation or assessment with one of our behavioral health providers.

Medication Management and Monitoring

Stay on track with your treatment plan to make sure your medicines are safe and helpful.

Intensive Outpatient Program (IOP)

Join a program several days a week for therapy and care while still living at home.

Partial Hospitalization Program (PHP)

Spend the day in a structured program with therapy and support, then return home in the evening

Psychiatric Advice and Support

Receive psychiatric consultation, including guidance to help you reach mental wellness.

INPATIENT

Inpatient and Facility-Based Services

Inpatient and Facility-Based Services

Get 24-hour care in a safe hospital setting when you need extra support for your mental health.

Residential Treatment Facility Services

Receive comprehensive mental health treatment for conditions such as eating disorders and other psychological concerns.

ADDITIONAL SERVICES

Additional Services

Electroconvulsive Therapy (ECT)

A safe medical treatment that gently stimulates the brain to help improve serious mental health conditions.

Transcranial Magnetic Stimulation (TMS)

A non-invasive treatment that uses magnetic pulses to help improve symptoms of depression and other conditions.

Lab Work, Medicines, and Supplies

Get services that include lab work, medicines and supplies to support your behavioral health journey.

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Support for Substance Use and Recovery

CalOptima Health Covered offers the following services, but not limited to the following, to support substance use and recovery.

For support, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

OUTPATIENT

Outpatient Services

Substance Use Screenings

As part of preventive care, screenings for substance use services (such as alcohol misuse and tobacco use) are offered.

Narcotic (Opioid) Treatment Programs

Opioid Treatment Programs help people with OUD by giving them medicine to treat their opioid addiction.
An OTP can provide:

Safe medicine to manage cravings and withdrawal
Support through substance use disorder counseling
Individual and group therapy
Drug testing and help planning your care

Intensive Outpatient Program (IOP)

Join a program several days a week for therapy and care while still living at home.

Partial Hospitalization Program (PHP)

Spend the day in a structured program with therapy and support, then return home in the evening.

INPATIENT

Inpatient and Facility-Based Services

Residential Treatment Facility Services

Receive comprehensive substance use treatment for conditions such as eating disorders and other psychological concerns.

Medical Detox

Medical detox at a hospital is a safe, supervised way to get alcohol or drugs out of your body. It is the first step toward recovery, focusing on physical safety while you stop using substances. Medical staff monitors you 24/7 to manage uncomfortable withdrawal symptoms.

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Applied Behavior Analysis (ABA)

CalOptima Health offers Behavioral Health Treatment (BHT) including the Applied Behavior Analysis (ABA) for pervasive developmental disorder (PDD) and autism spectrum disorder (ASD).

For support, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

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Self-Guided Resources

Health and Wellness Guides

Build your self-care knowledge and tools with our Health and Wellness Guides on mental health and depression.

Behavioral Health Services
Behavioral Health Treatment (BHT)
Understanding Depression
Anxiety
Take a depression screening

Explore Health and Wellness Guides

HealthHub

Online library of health and wellness information reviewed by doctors and experts to help you make informed health choices.

Visit HealthHub

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Additional Mental Health Resources

988 Suicide & Crisis Lifeline

Services

Suicide prevention and mental health crisis hotline

Phone Number

Call or Text 988

Hours of Operations

24 hours a day, 7 days a week

The Trevor Project

Services

Phone, chat and text support for LGBTQ + youth

Phone Number

Call 1-866-488-7386

Hours of Operations

24 hours a day, 7 days a week

NAMI OC Warmline

Services

Free and confidential telephone service providing emotional support and resources to Orange County residents.

Phone Number

Call or text (714) 991-6412 toll-free (877) 910-9276 (877-910-WARM)

Hours of Operations

12:00 p.m. - 12:00 a.m. 7 days a week

SAMHSA’s National Helpline

Services

SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

Phone Number

Call 1-800-662-HELP (4357)

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For additional resources in Orange County, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

Free Mobile App

Behavioral Health Support for Kids and Families

BrightLife kids

BrightLife Kids, CalHOPE program funded by the State of California, offers free, expert coaching to families with children ages 0–12. No insurance or referrals are needed.

BrightLife Kids helps your family:

Connect with diverse coaches experienced in working with various communities
Access support for day-to-day challenges and questions between sessions
Understand your child’s needs and navigate community resources for therapy, psychiatry or medication management

All services are free, confidential and available to families living in California. If your child requires therapy, BrightLife Kids can assist in identifying resources in your area.

BrightLife Kids

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Free Mobile App

Mental Health Support for Teens and Young Adults

Soluna

Soluna, another free CalHOPE program, offers teens and young adults ages 13–25 a safe space to explore mental health concerns and seek support anytime, anywhere.

Soluna helps you:

Connect with trained Soluna coaches whenever you need someone to talk to. Sessions are unlimited, free and require no insurance
Utilize self-guided resources to manage stress, set meaningful goals and develop coping skills at your own pace
Engage with peer communities to share experiences, offer encouragement and connect with others facing similar challenges
Access help with finding therapists, local resources or community services when additional support is needed

Soluna is available as a mobile app and accessible via web browsers for those without smartphone access. Professional coaching is offered in English and Spanish through the app and by phone in 19 languages. All services are free and confidential.

Soluna

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Frequently Asked Questions

What are examples of behavioral health conditions?
- Anxiety disorders, including panic disorder and obsessive-compulsive disorder (OCD)
- Mood disorders, including depression and bipolar disorder
- Psychotic disorders, including schizophrenia
- Substance use disorders including addiction to substances (alcohol and drugs)
- Eating disorders including anorexia nervosa, bulimia nervosa, and binge-eating disorder
- Neurodevelopmental disorders including attention deficit hyperactivity disorder (ADHD) and autism spectrum disorder (ASD)
- Trauma- and stressor-related disorders, including post-traumatic stress disorder (PTSD)
What behavioral services does CalOptima Health provide?
Behavioral health services may include:
- Counseling and Therapy Services
- Psychiatrist appointments for medicine management
Are mental health issues common?
Mental health issues are more common than you may think. Many people deal with mental health issues every day. They affect each person in their own way, so treatment for mental health that works for one person may not work for another. Your emotions, thoughts, and mood affect your daily routines, relationships with others, and how you take care of other medical conditions you may have.
Are mental health conditions something to be ashamed of?
No, absolutely not. Mental health conditions are just like other health conditions like high blood pressure or diabetes that need to be checked and maintained.
What number can I call for access to behavioral health services?
The CalOptima Health Behavioral Health Line is 1-855-877-3885 (TTY 711). We are available 24 hours, 7 days a week. Telehealth appointments are also available by calling TeleMed2U toll-free at 1-844-585-9210.
What can I expect during my call to the CalOptima Health Behavioral Health Line?
- A representative will ask you a few questions about your behavioral health status to find the best services for you.
- You will receive provider options to help you. You can also look up providers on our CalOptima Health website www.caloptima.org.
What can I expect during my first appointment with my behavioral health provider?
Your first appointment may be different from your future visits. You will meet the behavioral health provider and may be asked to complete paperwork.
What if I don’t like my provider?
You have the choice to change providers at any time.
How often do I need to see my behavioral health provider?
You and your provider will decide what type of schedule is best for you.
How long will my treatment last?
It takes time to find the right treatment that works best for each person. Be patient with the treatment and the recovery process. Your behavioral health provider will work with you to create your treatment plan.

Are you having a mental health crisis? Call or text 988 to reach the suicide and crisis lifeline.

Behavioral Health Services

Our CalOptima Health Covered plans offer behavioral health services to help you lead a balanced and fulfilling life.

What Is Behavioral Health?

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Let’s Talk About How We Can Help

Call Our Behavioral Health Team

Look for a Provider Near You

Meet Virtually With TeleMed2U

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Support for Mental Wellness

Outpatient Services

Inpatient and Facility-Based Services

Additional Services

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Support for Substance Use and Recovery

Outpatient Services

Inpatient and Facility-Based Services

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Applied Behavior Analysis (ABA)

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Self-Guided Resources

Health and Wellness Guides

HealthHub

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Additional Mental Health Resources

988 Suicide & Crisis Lifeline

The Trevor Project

NAMI OC Warmline

SAMHSA’s National Helpline

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Behavioral Health Support for Kids and Families

BrightLife kids

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Mental Health Support for Teens and Young Adults

Soluna

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Frequently Asked Questions

What are examples of behavioral health conditions?

What behavioral services does CalOptima Health provide?

Are mental health issues common?

Are mental health conditions something to be ashamed of?

What number can I call for access to behavioral health services?

What can I expect during my call to the CalOptima Health Behavioral Health Line?

What can I expect during my first appointment with my behavioral health provider?

What if I don’t like my provider?

How often do I need to see my behavioral health provider?

How long will my treatment last?

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What Is Behavioral Health?

Let’s Talk About How We Can Help

Call Our Behavioral Health Team

Look for a Provider Near You

Meet Virtually With TeleMed2U

Support for Mental Wellness

Outpatient Services

Inpatient and Facility-Based Services

Additional Services

Support for Substance Use and Recovery

Outpatient Services

Inpatient and Facility-Based Services

Self-Guided Resources

Health and Wellness Guides

HealthHub

Additional Mental Health Resources

988 Suicide & Crisis Lifeline

The Trevor Project

NAMI OC Warmline

SAMHSA’s National Helpline

Behavioral Health Support for Kids and Families

BrightLife kids

Mental Health Support for Teens and Young Adults

Soluna

Frequently Asked Questions

What are examples of behavioral health conditions?

What behavioral services does CalOptima Health provide?

Are mental health issues common?

Are mental health conditions something to be ashamed of?

What number can I call for access to behavioral health services?

What can I expect during my call to the CalOptima Health Behavioral Health Line?