Medi-Cal is California’s version of Medicaid, offering full health care coverage to those with low income. Whether you’re a family with children, a senior, a person with disabilities or expecting a new addition to your family, CalOptima Health Medi-Cal is here to support you.
From preventive care to specialist visits, we’ve got your health covered every step of the way.
Lead a balanced and fulfilling life with our behavioral health services.
Get everything you need to stay healthy, such as prescribed medical equipment to supplies.
From routine eye exams to corrective lenses, we’ll help you see the world clearly.
With our transportation services, visiting your doctor has never been easier: 1-833-648-7528 (TTY 711).
If you need extra care, our long-term services and supports provide peace of mind, so you can live as independently as possible.
Need additional support? Connect with our trusted partners for more services, including:
As a new CalOptima Health member, you’ll receive a welcome packet in the mail with important info about your health care benefits. After you receive it, please:
Sign up and log in to our member portal to:
Your PCP oversees your routine medical care. Your health network is a group of doctors and hospitals that gives you health care services.
You must choose your PCP from our network within 30 days of joining CalOptima Health. Otherwise, we will choose one for you. You can change your PCP and health network every 30 days.
To find a PCP and health network, use our Find a Doctor search. If you need our Provider Directory mailed to you, call our Customer Service team at 1-888-587-8088 (TTY 711) toll free, 24 hours a day, 7 days a week. We have staff who speak your language.
To choose a PCP and health network:
See your doctor soon, so they can help you stay healthy. Make sure to visit them within 3 months of becoming a CalOptima Health member, then continue to see them each year.
You may also qualify for Member Health Rewards for taking an active role in your care. Visit the Member Health Rewards page to learn more.
See our upcoming orientation sessions. To sign up for an orientation session, request an interpreter or for questions, please call our Customer Service team toll-free at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.
New Member Orientation: Medi-Cal is for members who have Medi-Cal
New Member Orientation: CalOptima Health Direct is for members who have Medicare and Medi-Cal
Termination of Restriction Form
Statement Of Disagreement Request To Include Amendment Request And Denial With Future Disclosures
Request For Accounting on Disclosure Forms
Individual Request For Access to Protected Health Information Contained in Designated Request Set
Authorization To Disclose Protected Health Information to Another Person
Call 1-888-587-8088
Planning to get pregnant? We have family planning services, such as counseling, pregnancy testing and birth control methods, that are covered by your health network or CalOptima Health. Call our Customer Service team toll-free at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.
If you are pregnant, ask your doctor as soon as possible about Perinatal Support Services. This program shares helpful info throughout your pregnancy and 2 months after your baby is born.
Call 1-833-648-7528
As a Medi-Cal member, you could qualify for either medical transportation or non-medical transportation. These services are not for emergencies.
Learn about authorized services and request a ride by calling our transportation line at 1-833-648-7528 (TTY 711) at least 2 business days (Monday–Friday) before your appointment. You can also call as soon as you can when you have an urgent appointment. Have your member ID card ready when you call.
Call 1-800-322-6384
Medi-Cal Dental covers many different services to keep your teeth healthy. If you have questions about dental services, call Medi Cal Dental at 1-800-322-6384 (TTY 1-800-735-2922 or 711). You can also visit the Medi-Cal Dental or Smile California websites.
Call 1-800-438-4560
Medi-Cal vision coverage includes:
For more information, call Vision Service Plan (VSP) at 1-800-438-4560 (TTY 1-800-735-2922) or visit the VSP website. You can also use our provider search tool to help you find a Medi-Cal vision provider.
Medi-Cal is California's Medicaid program, a public health insurance program for certain individuals and families with low income. Medi-Cal members include:
Your income can be verified through a mix of ways, including:
Use our Find a Doctor search tool to see doctors who accept Medi-Cal members and their locations.
If you lost your CalOptima Health Medi-Cal member ID and need to replace it, call CalOptima Health Customer Service toll-free at 1-888-587-8088 (TTY 711), Monday through Friday, from 8 a.m. to 5:30 p.m. We have staff who speak your language.
Report changes to your name, mailing address, email address or phone number, so the County of Orange Social Services Agency (SSA) can reach you. Call 1-800-281-9799.
You have many ways to get help and enroll in Medi-Cal, such as: