What Is Behavioral Health?
Behavioral health services support your mental well-being so you can lead a balanced and fulfilling life. As a CalOptima Health OneCare member, you have access to behavioral health services and substance use disorder services. No matter what you’re struggling with, we're here to support you, so you can flourish.
Get Integrated Behavioral Health Services to Set Your Mind at Ease
Your peace of mind matters. Our broad behavioral health services make sure your needs are met. We’ll link you to a network of behavioral health providers for the service you are looking for, so you can get the best care possible.
Support for Mental Wellness
Counseling and Therapy Services
Find the support you need with outpatient psychotherapy for individuals, families and groups to help you handle life's challenges and boost your mental well-being.
Mental Health Evaluations and Assessments
Know your mental health needs through an evaluation or assessment with one of our behavioral health providers.
Lab Work, Medicines and Supplies
Get outpatient services that include lab work, medicines and supplies to support your behavioral health journey.
Medication Management and Monitoring
Stay on track with your treatment plan to make sure your medicines are safe and helpful.
Psychiatric Advice and Support
Receive psychiatric consultation, including guidance to help you reach mental wellness.
Inpatient Mental Health Care
Get 24-hour care in a safe hospital setting when you need extra support for your mental health.
Partial Hospitalization Program (PHP), Day Treatment Intensive
Spend the day in a structured program with therapy and support, then return home in the evening.
Intensive Outpatient Program (IOP), Day Treatment Intensive
Join a program several days a week for therapy and care while still living at home.
Electroconvulsive Therapy (ECT)
A safe medical treatment that gently stimulates the brain to help improve serious mental health conditions.
Transcranial Magnetic Stimulation (TMS)
A non-invasive treatment that uses magnetic pulses to help improve symptoms of depression and other conditions.
Help With Substance Use and Recovery
Take the first step toward recovery and addressing substance use challenges. Your doctor can provide a Screening, Assessment, Brief Intervention and Referral to Treatment (SABIRT) as well as offer Medication-Assisted Treatment (MAT) and the Opioid Treatment Program (OTP) for opioid or alcohol recovery.
For support, call our CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.
You also have access to other drug services through the Orange County Health Care Agency (OCHCA) Drug Medi-Cal Organized Delivery System (DMC-ODS).
- Call the 24/7 Member Access Line: 1-800-723-8641
- Visit: www.ochealthinfo.com/dmc-ods
Let’s Talk About How We Can Help
Call our team, find a provider near you or book a telehealth appointment — we offer many ways for you to get support for your mental well-being.
Call Our Behavioral Health Team
For more information about our services or help with mental or behavioral health care, call our Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.
Look for a Provider Near You
Meet Virtually With TeleMed2U
Getting support for your mental wellness is simpler than ever with TeleMed2U. Book a confidential video or phone call with a TeleMed2U licensed behavioral health provider from the comfort of your home.
- Log in to your Member Portal: If you have trouble logging in, call CalOptima Health Customer Service toll-free at 1-888-587-8088 (TTY 711), Monday through Friday, from 8 a.m. to 5:30 p.m. for help.
- Go to the Behavioral Health Virtual Visits webpage: On your homepage, find Services and choose Behavioral Health Virtual Visits from the drop-down menu at the top right of the page. This page has more information on TeleMed2U, one of CalOptima Health’s behavioral health providers.
- Book an appointment: Click Make an Appointment to go to the TeleMed2U website, then choose Book an Appointment and fill out the appointment form. If you have questions or need help with completing the form, please call TeleMed2U at 1-562-268-0955 or toll-free at 1-844-585-9210.
Every mental health journey is unique. We create tailored treatment plans that meet each patient's unique needs and goals. Our focus on individualized care and achieving overall wellness consistently drives better patient outcomes.
We accept:
- Mild-to-moderate patients
- Patients aged 5+ for psychiatry
- Patients aged 13+ for therapy
Some of the common conditions we successfully treat through telehealth are:
- Depression and bipolar disorder
- Personality disorders
- Anxiety disorders
- Post-traumatic stress disorder (PTSD)
- Attention deficit disorder (ADD) and attention deficit hyperactivity disorder (ADHD)
Check Out More Resources for Your Mental Wellness
Mental Health Crisis Lines
Speak to trained professionals 24/7. Whether you or your loved one is having a mental health emergency, these crisis lines can give you guidance, support and resources to keep you safe and well.
- Suicide and Crisis Lifeline — call or text 988
Health and Wellness Guides
Build your self-care knowledge and tools with our Health and Wellness Guides on mental health and depression.
Community Resources
We’re proud to work closely with our trusted community partners to offer a variety of resources aimed at enhancing mental and behavioral health services.
Mental Health Resources in Orange County
988 Suicide & Crisis Lifeline
Services
- Suicide prevention and mental health crisis hotline
Phone Number
- Call or Text 988
Hours of Operations
- 24 hours a day, 7 days a week
OC Links
Services
- Mental health and wellness resources line
Phone Number
- Call 1-855-625-4657
Hours of Operations
- 24 hours a day, 7 days a week
Didi Hirsch Mental Health Services
Services
- Survivors after suicide bereavement groups, survivors of suicide attempt support groups
Phone Number
- Call 1-888-807-7250
Hours of Operations
- Monday-Friday: 8:30 a.m.–5pm
Crisis Assessment Team (CAT)
Services
- For assessment and evaluation of individuals experiencing psychiatric emergencies, including threats to harm self, others or gravely disabled
Phone Number
- Call 1-855-625-4657
Hours of Operations
- 24 hours a day, 7 days a week
The Trevor Project
Services
- Phone, chat and text support for LGBTQ + youth
Phone Number
- Call 1-866-488-7386
Hours of Operations
- 24 hours a day, 7 days a week
NAMI OC Warmline
Services
- Free and confidential telephone service providing emotional support and resources to Orange County residents.
Phone Number
- Call or text (714) 991-6412 Toll Free (877) 910-9276 (877-910-WARM)
Hours of Operations
- 12:00 p.m. - 12:00 a.m. 7 days a week
Frequently Asked Questions (FAQ)
See More FAQsWhat are examples of behavioral health (also known as mental health) conditions?
- Anxiety disorders
- Depressive disorders
- Bipolar disorders
- Post-traumatic stress disorder (PTSD)
- Schizophrenia
- Eating disorders
- Neurodevelopmental disorders
What behavioral services does CalOptima Health provide?
Behavioral health services may include:
- Talk therapy
- Appointments for medicine management
Are mental health issues common?
Mental health issues are more common than you may think. Many people deal with mental health issues every day. They affect each person in their own way, so treatment for mental health that works for one person may not work for another. Your emotions, thoughts, and mood affect your daily routines, relationships with others, and how you take care of other medical conditions you may have.Are mental health conditions something to be ashamed of?
No, absolutely not. Mental health conditions are just like other health conditions like high blood pressure or diabetes that need to be checked and maintained.What number can I call for access to behavioral health services?
The CalOptima Health Behavioral Health Line is 1-855-877-3885 (TTY 711). We are available 24 hours, 7 days a week. Telehealth appointments are also available by calling TeleMed2U toll-free at 1-844-585-9210.What can I expect during my call to the CalOptima Health Behavioral Health Line?
A. A representative will ask you a few questions about your behavioral health status to find the best services for you.
B. You will receive provider options to help you. You can also look up providers on our CalOptima Health website www.caloptima.org.
What can I expect during my first appointment with my behavioral health provider?
Your first appointment may be different from your future visits. You will meet the behavioral health provider and may be asked to complete paperwork.What if I don’t like my provider?
You have the choice to change providers at any time.How often do I need to see my behavioral health provider?
You and your provider will decide what type of schedule is best for you.How long will my treatment last?
It takes time to find the right treatment that works best for each person. Be patient with the treatment and the recovery process. Your behavioral health provider will work with you to create your treatment plan.
Access Helpful Resources
Find a Doctor Near You
Search our network to find a trusted provider that meets your health care needs.
Explore OneCare Benefits
See the benefits and services our OneCare program offers.
Discover Our Pharmacy Benefit
Read about our pharmacy benefit for info on our covered medicines and services.
See Our Medication Therapy Management (MTM) Program
Access the tools you need to get the most from your medicines.
Learn About Advance Care Planning
Understand how advance care planning helps you make informed decisions about your health care.