PACE

Your Rights

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How to report and solve problems If you have concerns about your health care services, you have the right to file a complaint (grievance) or appeal.

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Your rights and responsibilities As a PACE participant, you have rights and responsibilities.

Your right to privacy Download PDF Icon View CalOptima’s Notice of Privacy Practices

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Other important documents Language assistance, Notice of Nondiscrimination and other helpful information.

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Report fraud and abuse Call our Compliance and Ethics Hotline at 1-877-837-4417 or report it using our form. You do not have to give your name to report fraudulent activity.

Contact Us
  • PACE Customer Service
    You can contact us Monday through Friday from 8 a.m. to 4:30 p.m.
    1-714-468-1100 Local
    1-855-785-2584 Toll-free
    1-714-468-1063 TDD/TTY

  • Sign Up for PACE
    1-714-468-1100 Local
    Enrollment information
Visit Us
  • Visit our office Monday through Friday from 8 a.m. to 4:30 p.m.
    Walk-ins welcome.
    We are closed on certain holidays.
    Map and directions
    13300 Garden Grove Blvd.
    Garden Grove, CA 92843

  • We speak your language
    Request interpreter services
New PACE Members
Forms and Documents

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H7501_WEB015_M Approved 8/22/19

Date Revised August 23, 2019