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Inpatient

  • Scheduled inpatient admissions require prior authorization.
  • All emergency admissions require notification within 24 hours.
  • All post-stabilization services require authorization by the Utilization Management department.

Outpatient

Speech Therapy, Occupational Therapy and Physical Therapy Authorization Request Tips for Providers

Wheelchair and hearing aid repairs:

  • CalOptima Health does not require prior authorization for wheelchair or hearing aid repairs less than $250.
  • Covered benefit and frequency limitations will apply.

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For CalOptima Health Community Network

  • CalOptima Health Direct (CHOD) members without an assigned PCP do not require authorization for initial consult visits.
  • Prior authorization is not required for UCI Medical Center specialty follow-up visits for CalOptima Health Community Network (CHCN) members, except for extended visits (99215).
  • All services provided by non-contracted providers require prior authorization, regardless of whether the codes are listed on the CalOptima Health Prior Authorization Required List.
  • Codes not on the CalOptima Health Prior Authorization List are subject to Medi-Cal benefit and quantity limitations. Please check the Medi-Cal website for these determinations.
  • Behavioral health codes for Medi-Cal and OneCare members are included on this list.
  • All “By Report” codes require prior authorization.
  • Prior authorization is NOT required for:
    • Emergency services
    • Urgent care visits
    • Sensitive services (including family planning)
    • Sexually transmitted disease services
    • Abortion
    • Minor consent services
    • Human immunodeficiency virus (HIV) testing
    • Basic prenatal care services
    • Routine obstetrics services
    • Pediatric preventive services
    • Primary and preventive care services

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